Appointments

You can make an appointment in several ways:

• Call in person at the surgery (NB this should be avoided at the moment due to Covid so we are asking patients NOT to walk in and to contact us via other means)
• Telephone the surgery that you normally attend.
• Book online via the SystmOne website. (to use this service you will need a username and password. For security reasons this can only be supplied to you by asking, in person, at the surgery reception.) Click to be taken to sysmonline
• In some case if you have a review due we will send you a link to book the required appointment.

The doctor consulting in any particular surgery varies from time to time. You have the right to choose who you would like to see. Under normal circumstances we will ensure that you see a GP within 48 hours but if you wish to see a specific doctor it may be longer, the receptionist will help you to arrange a mutually convenient appointment.

The surgery is committed to providing a safe, comfortable environment where patients and staff can be confident that best practice is being followed at all times. The presence of a chaperone will be available for all situations where appropriate.

Medically urgent cases will be seen within 24 hours by either a GP or a Nurse.

Cancelling Appointments

IF YOU CANNOT KEEP YOUR APPOINTMENT PLEASE NOTIFY THE SURGERY.

You can also cancel your appointment on the SystmOne website.

Viewing future appointments

Future appointments can also be viewed on the SystmOne website

Online consultations (registered patients only)

You can now contact the surgery online to tell us about your non emergency medical problem or ask an admin question. You can ask for help anytime, anywhere within the UK, and with any device. Using Online Consultations allows us to quickly and safely decide on the best way to help you, your child, or an adult in your care. You can expect a response within 2 working days (online consultations received after 1pm will be processed the next working day).