Appointments

Our new appointment system is launching 02/10/2023

For same day and appointments within a week please use our new online consultation system on the following link https://florey.accurx.com/p/B81061

This means that you do not need to contact us from 8AM. You do not need to wait on hold or outside the practice and you don't need to register to use this service.

You can still request an appointment by phone or in person (although the online system is our recommended method)

If you don’t have online access don’t worry our receptionists will help you complete the request to the GP over the phone.

For routine non urgent appointments please call the surgery and speak to our care navigation team. All Nurse, HCA, MSK, Women’s health, Vaccinations etc will still be booked through the care navigation team

You can still make routine non urgent appointments online via the SystmOne website. (to use this service you will need a username and password. For security reasons this can only be supplied to you by asking, in person, at the surgery reception.) Click to be taken to sysmonline

In some case if you have a review due we will send you a link to book the required appointment.

The doctor consulting in any particular surgery varies from time to time. You have the right to choose who you would like to see. Under normal circumstances if urgent we will ensure that you see a GP within 48 hours but if you wish to see a specific doctor it may be longer, the receptionist will help you to arrange a mutually convenient appointment.

The surgery is committed to providing a safe, comfortable environment where patients and staff can be confident that best practice is being followed at all times. The presence of a chaperone will be available for all situations where appropriate.

Medically urgent cases will be seen within 24 hours by either a GP or a Nurse.

Cancelling Appointments

IF YOU CANNOT KEEP YOUR APPOINTMENT PLEASE NOTIFY THE SURGERY.

You can also cancel your appointment on the SystmOne website.

Viewing future appointments

Future appointments can also be viewed on the SystmOne website