Please note we have taken the decision to close Bubwith Surgery for appointments and patient enquiries.

You can still attend to collect medication. Please try to order your prescriptions through the online system. If you need setting up please email us.

Bubwith opening times for prescription collections 09:00-12:30 AND 14:30-18:00

• URGENT APPOINTMENTS – CALL 01430 860221 TO BOOK A TELEPHONE TRIAGE APPOINTMENT WITH THE GP - STRICTLY NO WALK INS AT ANY SITE
• RECEPTION QUERIES – PHONE HOLME ON SPALDING MOOR 01430 860221
• TO ORDER MEDICATION – ORDER ONLINE WHERE POSSIBLE. EMAIL THERIDINGSMEDICALGROUP@NHS.NET WITH YOUR NAME, DOB AND MOBILE NUMBER TO REQUEST ACCESS. FOR THOSE UNABLE TO USE ONLINE FACILITIES, CALL 01757 288315 AND PRESS OPTION 3 TO SPEAK TO A DISPENSER. TO HELP US, PLEASE USE ONLINE FACILITIES WHERE POSSIBLE.
• MEDICATION QUERIES – EMAIL HOSMPRESCRIPTIONS@NHS.NET OR CALL 01757 288315 AND PRESS OPTION 3. IF A DISPENSER IS NOT AVAILABLE, PLEASE LEAVE A VOICEMAIL. DO NOT GO INTO ANY SITE FOR A QUERY PLEASE – THIS IS TO REDUCE THE RISK FOR ALL PATIENTS AND STAFF.

Due to the unprecedented demand on our dispensaries please be advised that our new opening times from the 24th March will be

9am - 12.30pm and 2.30pm - 6pm.

Please also allow at least 3 working days to collect your prescriptions. Thank you for your patience and understanding.

NO WALK-INS at any of the Sites

We are increasingly getting a number of patients walk in to book appointment, make enquiries and who have prescription queries.

Please do not come to the surgery unless you have a booked appointment or are collecting a prescription/sample pot etc

If you have a prescription query please request these through custom requests on the online system or email the dispensary via their email addresses

broughdispensary@nhs.net
southcavedispensary@nhs.net
bubwithprescriptions@nhs.net (For HOSM and Bubwith)

We have staff on the prescription telephone lines however they are very busy so please try to send these in via the online system.

Please order online as it saves us time and we can process them sooner.

During this time of unprecedented demand prescriptions may take a little longer to process.

If you have a general enquiry and are struggling to get through on the telephone we would be happy to help answer this via email if you email us at theridingsmedicalgroup@nhs.net

In the current situation to reduce risk from patient contact we are trying to do as many appointments as we can over the telephone.

We are also looking to defer annual and chronic disease reviews where possible.  We are currently not taking bookings for routine procedures.

During this time we have taken the decision to move all routine appointments from South Cave and this site will be reserved for minor illness.

The dispensary at South Cave will remain open and we will have a separate entrance for patient to collect medication.

The dispensaries at the remaining sites will also remain open.

Please do not walk in to South Cave (or any site) for 
appointment bookings.  Patient must call the appointment line.

As of 9/3/20 Travellers returning from anywhere in Italy need to self isolate for 14 days.  This includes those who don't have symptoms.

If you have symptoms please visit NHS 111 online  www.111.nhs.uk/covid-19. 

DO NOT ATTEND THE SURGERY

General Advice

The NHS in East Riding of Yorkshire and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The latest information on symptoms of Coronavirus infection and areas where recent travel may have resulted in a high risk of exposure can be found on nhs.uk/conditions/coronavirus-covid-19/

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do. Visit www.111.nhs.uk/covid-19.

Use this service if:

• you think you might have coronavirus;
• in the last 14 days you've been to a country or area with a high risk of coronavirus;
• you've been in close contact with someone with coronavirus.

Do not go to a GP surgery, pharmacy or hospital. Call 111 if you need to speak to someone.

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.

Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority and are encouraged to attend all appointments as usual.

Everyone is being reminded to follow Public Health England advice to:

• Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
• Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
• Avoid touching your eyes, nose and mouth with unwashed hands.
• Avoid close contact with people who are unwell.

From Wednesday 1 April 2020, we are making changes to the way you can order your repeat prescriptions.

What are repeat prescriptions?

Repeat prescriptions are those medicines you receive on a regular basis, usually for a long-term condition, without having to go and see your GP every time you need them.

Some people order these repeat prescriptions themselves and other choose a pharmacy or dispensing company to order on their behalf.

What is changing?

From 1 April 2020, you (or a person you’ve nominated) will have to order your repeats prescriptions directly from The Ridings Medical Group. You will no longer be able to order repeat prescriptions through your pharmacy, an online pharmacy or other dispensing contractor.

What is not changing?

If you already order your repeat prescriptions from The Ridings Medical Group you’re not affected and don’t need to do anything.

If you collect your medicine from your local pharmacy, or have arrangements in place to have it delivered to your door then speak to your pharmacy to continue these arrangements.

If you receive your medication through a monitored dosage system, for example a dosette box or a blister pack, this change will not affect you.

What do you need to do?

From 1 April 2020, or earlier, if you currently order your repeat prescriptions from a pharmacy, you will have to order from The Ridings Medical Group instead.  You can do this:

Online – all you have to do is register with us. Please just as at reception to get resgister on our systmonline system

Or Through the national NHS App – Download the NHS APP and find out more.

In person here at the practice – Simply tick the medicines you need on the white, tear-off section of your prescription and drop it in to us.

The practice will be closed for training from 12.00 noon on Thursday 27th February and we will reopen at 8.00am (8.30am Bubwith) on Friday 28th February.

If you require urgent medical assistance which cannot wait until the surgery re–opens you should call NHS 111 on 111. These calls are free from both landlines and mobiles. The call handlers at 111 will assess your condition and direct you to the most appropriate service.  This could be A&E, an out–of–hours doctor, an urgent care centre or a walk–in centre, a community nurse, an emergency dentist or a late–opening chemist.

The practice will be closed for training from 12.00 noon on Thursday 24th October and we will reopen at 8.00am (8.30am Bubwith) on Friday 24th October.

If you require urgent medical assistance which cannot wait until the surgery re–opens you should call NHS 111 on 111. These calls are free from both landlines and mobiles. The call handlers at 111 will assess your condition and direct you to the most appropriate service.  This could be A&E, an out–of–hours doctor, an urgent care centre or a walk–in centre, a community nurse, an emergency dentist or a late–opening chemist.

The Flu clinic dates for 2019 are as follows:

Brough Surgery

Walk-in clinics 1.30 pm - 5.30 pm

Wednesday 9th October - OVER 65s ONLY
Please Note No Other Ages Allowed On This Date Due To The Vaccines Available

Thursday 7th November - FOR ALL ELIGIBLE PATIENTS

South Cave Surgery

Walk-in clinics 1.30 pm - 5.30 pm

Wednesday 2nd October - OVER 65s ONLY
Please Note No Other Ages Allowed On This Date Due To The Vaccines Available

Tuesday 29th October - FOR ALL ELIGIBLE PATIENTS

To avoid keeping you waiting please wear short sleeves.  Thank you

Patients aged 80 and over have been invited to prebooked appointment sessions by letter.

Holme Upon Spalding Moor and Bubwith Patients  - please call the surgery to book an appointment for your flu vaccinations. 

Please note that the vaccinations for the children and up to age 64 are not expected in until mid to late October.  This is due to national distribution of the nasal sprays and vaccinations for these age groups.