News

Community Links and Health Trainer Service

Our community link workers work alongside the practice to provide individual and personal support to adults in the East Riding who would like help with their social, emotional and practical needs. 

During the current Covid 19 lockdown, you may be struggling with your emotional wellbeing .It is completely normal to feel like that and you are not alone. Your community link worker will be able to guide and support you in accessing free services in the East Ridings.

 

Summary of services

  • Smoking - FREE Nicotine replacement therapy
  • Drug and Alcohol Awareness
  • Weight Management
  • Physical Activity
  • Social Isolation
  • Emotional Wellbeing (low level stress and anxiety)
  • Carer support
  • Welfare support
  • Sexual Health
  • Relationships

Or any area that is affecting your wellbeing that is a non-medical issue but is preventing your ability to self-care and stay well.

 

To make an appointment call 08009177752

Face Coverings to be considered when attending for appointments

Please consider wearing a face covering when coming into the practice whilst we await official guidance.

The Government has advised the public not to use medical grade masks so that the NHS can still get supplies.

You might want to try to make your own or you may already have something suitable at home.

Many thanks

Cervical Screening Appointments now available to book via Systmonline

The National recall for Cervical Screening is recommencing with letters starting to be sent out centrally.  To help we have made available appointments to book via systmonline without the need to call us.  Please only book if you are overdue or receive a reminder letter

The appointment list displays which site the appointments are at and can be found under the session type of Treatment Room.  The appointment slots are called smear only.  If you are unable to find a time slot that suits your availability you can still call us to book.

Update on Coronavirus

Coronavirus symptoms include new continuous cough OR fever OR loss of taste/smell. If you or a household member have any of these symptoms please see the information on https://www.nhs.uk/conditions/coronavirus-covid-19/​. This has details about symptoms, self-isolation, note for employer and self referral for testing for anyone over 5yrs old with symptoms. 

Advice for parents during Coronavirus

 

Social Shielding Group Identification

Some patients will have received text messages and letters to state that they should be socially sheilding.


The Government has indicated that further identification of High Clinical Risk patients is currently taking place.

 

These patients will first receive a text message from the NHS (not the practice). This will be followed by a letter being sent in the post and then eventually the code being added to your record.

If you receive a text please wait for the letter to arrive.

Bubwith Surgery Closed for Enquiries and Appointments

Please note we have taken the decision to close Bubwith Surgery for appointments and patient enquiries.

You can still attend to collect medication. Please try to order your prescriptions through the online system. If you need setting up please email us.

Bubwith opening times for prescription collections 09:00-12:30 AND 14:30-18:00

  • URGENT APPOINTMENTS – CALL 01430 860221 TO BOOK A TELEPHONE TRIAGE APPOINTMENT WITH THE GP - STRICTLY NO WALK INS AT ANY SITE
  • RECEPTION QUERIES – PHONE HOLME ON SPALDING MOOR 01430 860221
  • TO ORDER MEDICATION – ORDER ONLINE WHERE POSSIBLE. EMAIL THERIDINGSMEDICALGROUP@NHS.NET WITH YOUR NAME, DOB AND MOBILE NUMBER TO REQUEST ACCESS. FOR THOSE UNABLE TO USE ONLINE FACILITIES, CALL 01757 288315 AND PRESS OPTION 3 TO SPEAK TO A DISPENSER. TO HELP US, PLEASE USE ONLINE FACILITIES WHERE POSSIBLE.
  • MEDICATION QUERIES – EMAIL HOSMPRESCRIPTIONS@NHS.NET OR CALL 01757 288315 AND PRESS OPTION 3. IF A DISPENSER IS NOT AVAILABLE, PLEASE LEAVE A VOICEMAIL. DO NOT GO INTO ANY SITE FOR A QUERY PLEASE – THIS IS TO REDUCE THE RISK FOR ALL PATIENTS AND STAFF.

 

 

Change to Dispensary Opening Hours from 24th March

Due to the unprecedented demand on our dispensaries please be advised that our new opening times from the 24th March will be

9am - 12.30pm and 2.30pm - 6pm.

Please also allow at least 3 working days to collect your prescriptions. Thank you for your patience and understanding.

Please no walk-ins to any of the sites

NO WALK-INS at any of the Sites

We are increasingly getting a number of patients walk in to book appointment, make enquiries and who have prescription queries.

Please do not come to the surgery unless you have a booked appointment or are collecting a prescription/sample pot etc

If you have a prescription query please request these through custom requests on the online system or email the dispensary via their email addresses

broughdispensary@nhs.net
southcavedispensary@nhs.net
bubwithprescriptions@nhs.net (For HOSM and Bubwith)

We have staff on the prescription telephone lines however they are very busy so please try to send these in via the online system.

Please order online as it saves us time and we can process them sooner.

During this time of unprecedented demand prescriptions may take a little longer to process.

If you have a general enquiry and are struggling to get through on the telephone we would be happy to help answer this via email if you email us at theridingsmedicalgroup@nhs.net

Surgery update

In the current situation to reduce risk from patient contact we are trying to do as many appointments as we can over the telephone.

We are also looking to defer annual and chronic disease reviews where possible.  We are currently not taking bookings for routine procedures.

During this time we have taken the decision to move all routine appointments from South Cave and this site will be reserved for minor illness.

The dispensary at South Cave will remain open and we will have a separate entrance for patient to collect medication.

The dispensaries at the remaining sites will also remain open.

Please do not walk in to South Cave (or any site) for 
appointment bookings.  Patient must call the appointment line.